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Refund Policy

Last updated: February 25, 2026

This Refund Policy outlines the terms and conditions for refunds on ConsensusAI subscription services. By subscribing to our service, you agree to this policy.

1. 14-Day Money-Back Guarantee

We offer a full refund within 14 days of your initial purchase.

If you are not satisfied with ConsensusAI for any reason, simply contact us within 14 days of your purchase and we will issue a full refund. No questions asked.

2. How to Request a Refund

To request a refund within the 14-day window:

  1. Email us at support@consensusai.cloud
  2. Include your account email address
  3. Refunds are typically processed within 5-10 business days

3. After the 14-Day Period

After the 14-day refund window, subscriptions are non-refundable. However, you may cancel your subscription at any time to prevent future charges.

4. Cancellation

  • You may cancel your subscription at any time from your account settings.
  • Upon cancellation, you will retain access to paid features until the end of your current billing period.
  • Your account will automatically downgrade to the Free plan at the end of your billing period.

5. Automatic Renewal

  • All subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
  • You will be charged the then-current subscription rate at each renewal.
  • We will send a reminder email before your subscription renews.

6. Payment Processing

All payments are processed through Paddle, our authorized payment processor and Merchant of Record. Paddle handles all billing, including refunds and chargebacks. For payment-related inquiries, you may also contact Paddle directly.

7. Contact Us

If you have any questions about this Refund Policy, please contact us:

  • Email: support@consensusai.cloud

By subscribing to ConsensusAI, you acknowledge that you have read, understood, and agree to this Refund Policy.